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Frequently Asked Questions
Yes! Our foot pressure check is completely free with no obligation. Our trained specialists will examine your feet using advanced 3D scanning technology to understand your unique needs and recommend the best solution.
After your foot analysis, custom insoles are typically ready within 2-3 business days. We also offer same-day service at select locations for an additional fee.
Many insurance plans cover custom orthotics with a prescription. We recommend checking with your provider. We can provide documentation to help with your claim.
We offer a 30-day satisfaction guarantee. If you’re not completely happy with your insoles, we’ll readjust or you may apply for a refund. Please visit our refund policy
Absolutely! Our insoles are designed to be transferable between shoes of similar style and size. Many customers have multiple pairs for convenience.
