Frequently Asked Questions
Custom orthotics are specially-made shoe inserts designed to support and comfort your feet. Unlike over-the-counter insoles, our custom orthotics are molded directly to your unique foot shape using advanced 3D scanning technology.
FeetIt insoles are custom-molded to your exact foot shape in just 15 minutes. Store-bought insoles are generic and don’t account for your unique arch, pressure points, or specific conditions. Our precision technology ensures 100% accuracy.
Almost everyone can benefit from custom insoles! They’re especially helpful for people with foot pain, plantar fasciitis, flat feet, high arches, athletes, those who stand for long periods, or anyone seeking improved comfort and posture.
Yes! We offer custom insoles for children over the age of 4. Proper foot support during childhood development can help prevent issues later in life.
We use high-quality thermoplastic materials and durable high-density foams (PORON & EVA). These materials are chosen for their durability, flexibility, shock absorption, and antimicrobial properties.
Our insoles are just 3mm thick – significantly thinner than most competitors (5-8mm average). This allows them to fit in any shoe without feeling cramped.
Yes! All our insoles feature antimicrobial treatment that helps prevent odor and bacterial growth, keeping your insoles fresh and hygienic.
Our insoles are designed to support up to 150kg (330 lbs) without losing their shape or effectiveness.
Just 15 minutes! Our revolutionary on-the-spot technology creates your custom insoles while you wait. No need to return for a second appointment.
During your free foot pressure check, our experts will examine your feet, discuss any pain points or conditions, perform a 3D scan, and recommend the best insole model for your needs.
Just bring the shoes you wear most often! This helps us ensure your new insoles will fit perfectly in your footwear.
Not at all! The process is completely non-invasive. You simply step onto our scanning platform while we capture your foot’s unique shape.
Prices vary based on your condition, activity level, quantity needed, warranty options, and other factors. Book a free foot pressure check for a personalized quote.
Many insurance plans cover custom orthotics when prescribed by a healthcare provider. We can provide the necessary documentation for insurance claims.
Yes! We offer flexible payment options including installment plans. Ask about our financing options during your appointment.
Absolutely! The foot pressure check and consultation are completely free with no obligation to purchase.
We have 50+ locations across the United States. Use our store locator to find the nearest location to you.
Yes! You can book your free foot pressure check online through our website or by calling your preferred location directly.
For corporate wellness programs and special circumstances, we may offer on-site visits. Contact us to discuss your needs.
Hours vary by location. Most stores are open Monday-Saturday 9AM-7PM and Sunday 10AM-5PM. Check your specific location for exact hours.
We offer a comprehensive warranty that includes unlimited free readjustments during the warranty period. Specific warranty length depends on the product purchased.
With proper care, our insoles can last up to 3.5 years thanks to our durable thermoplastic and high-density foam materials.
Visit any FeetIt location for a free readjustment. Our warranty covers unlimited adjustments to ensure your complete satisfaction.
Yes! We offer a satisfaction guarantee. If you’re not happy with your insoles, contact us within the return period for refund options. See our refund policy for details.